Associate, Payroll
- Employer
- Charlotte-Mecklenburg Schools
- Location
- Charlotte, NC, US
- Salary
- Competitive
- Posted
- Oct 15, 2019
- Ref
- 4600189672
- Job Category
- Administrator, Human Resources
Summary: Responsible for accurate and timely completion of assigned tasks in support of payroll processing. Completes assigned activities, research and reporting to support payroll analysts and the payroll coordinator.
Essential Duties: (These duties represent a sample and may vary by position.)
Education and Experience:
Minimum
Desired
Licensing / Certification Requirements: N/A
# of Jobs
1.00
Salary: From
17.11
Salary: To
21.80
Teacher Scale
N
Minimum Educational Requirements
HS diploma
Term
12 Month
Additional Job Information
Knowledge / Skills / Abilities:
Physical Requirements: The work is primarily sedentary. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting, reaching, with the ability to lift, carry, push or pull light weights.
Job Attachment
View Attachment
In compliance with Federal Law, Charlotte - Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age or disability.
Essential Duties: (These duties represent a sample and may vary by position.)
- Support payroll tax withholding activities including data entry and reporting and payment processing
- Process payroll tax withholding forms, including application of knowledge as relates to W-4, NC-4 and IRS form 8233
- Process and analyze time records for omissions, completeness and accuracy; research or follow up on any missing/incomplete/inaccurate submissions
- Prepare and analyze garnishments and other deductions for omissions, completeness and accuracy; research or follow up on any missing/incomplete/inaccurate submissions
- Prepare and analyze payroll correction forms for omissions, completeness and accuracy; research or follow up on any missing/incomplete/inaccurate submissions
- Submit timely entry of miscellaneous payments utilizing standard form (e.g. extended employment, community use of schools, school to pay, etc.)
- Run a variety of reports in support of defensive queries to confirm data accuracy and reasonableness
- Complete assigned tasks to support quarterly tax returns, salary audits
- Provide quality customer service including customer interactions, research, responsiveness, timeliness and accuracy
- Coordinate governance meetings and document key outcomes and actions
- Schedule command center meetings to triage issues and complete readiness for upcoming events
- Act in a customer centric manner
- Manage disbursement of garnishments and other deductions to ensure timely and accurate receipt by governmental agencies and other vendors
- Utilize payroll knowledge to effectively communicate technical pay details to employees
- Collaborate with Planning and Workforce Mgt. (PWM) to ensure payroll corrections are processed with accurate budget codes
- Assist in tracking issue/action log from Payroll, HR and Technology integration meetings
- Ensure appropriate leadership awareness of any payroll related concerns and issues
- May prepare written responses to resolve issues and questions
- Work proactively with staff from other departments to resolve customer service challenges and issues as they arise
- Utilize accessible knowledge base of CMS information to answer questions and appropriately escalate more complex questions to Management or appropriate personnel
- Complete government inquiry forms
- Manage month-end close reporting
- Manage employee information requests
- Handle cash receipts and returned items
- Perform related duties as assigned
Education and Experience:
Minimum
- High school diploma/G.E.D.
- Three years payroll and/or customer service experience or other related work experience
Desired
- Post high school studies
- Two years customer service, HR or other work related experience
Licensing / Certification Requirements: N/A
# of Jobs
1.00
Salary: From
17.11
Salary: To
21.80
Teacher Scale
N
Minimum Educational Requirements
HS diploma
Term
12 Month
Additional Job Information
Knowledge / Skills / Abilities:
- Knowledge of payroll taxes, payroll calculations, payroll forms and limits
- Familiarity with HR policies and procedures and technical accounting principles
- Knowledge of modern office procedures and methods and ability to efficiently operate personal computer and equipment and related business software
- Quality customer service skills including effective oral and written communication, active listening and problem solving
- Strong interpersonal skills, especially in the areas of listening, conflict negotiation, problem solving and customer service
- Ability to absorb and translate complex information quickly and to share it accurately and in a timely fashion that is easy to understand
- Ability to maintain confidentiality at all times and to understand and operate within state and federal statutes and CMS policies and procedures regarding the release of public records and information
- Ability to respond to escalated requests and inquiries from school system staff and outside agencies in a timely and appropriate manner (2nd level resolution)
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work
- Ability to meet deadlines; timely and accurate output
- Ability to prioritize and complete assigned work task within established deadlines
Physical Requirements: The work is primarily sedentary. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting, reaching, with the ability to lift, carry, push or pull light weights.
Job Attachment
View Attachment
In compliance with Federal Law, Charlotte - Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age or disability.
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