Technology Coordinator II (Computer/Media Techonology Ser,Computer/Media Techonology Ser)
- Employer
- Chicago Public Schools - CPS
- Location
- Chicago, IL, US
- Salary
- Competitive
- Posted
- Jul 25, 2019
- Ref
- 190001M3
- Job Category
- Administrator, IT / Technology, Technology Coordinator
CLASS TITLE: Technology Coordinator II
CHARACTERISTICS OF THE CLASS: Under the supervision of the school principal or his/her designee, coordinates computer technology functions at a local school, including installation, troubleshooting, maintenance, and technical support, and performs related duties as required.
EXAMPLES OF DUTIES: Duties of this position include, but are not limited to:
• Network and LAN Maintenance:
Coordinates integration of the LAN (Local Area Network) with CPS WAN (Wide Area Network)
Manages Proxy, Web, Video, E-mail, etc., servers
Installs and maintains network software
Manages internet filtering
Creates user and assign rights
Establishes and monitors storage management
Implements and manages backup network
Utilizes disaster recovery skills
Develops written documentation of all LAN operations/functions
Implements and manages network security scheme
• Troubleshooting:
Troubleshoots LAN Equipment
Identifies and documents problems and contacts appropriate resources to resolve issues
Troubleshoots Equipment, including, but not limited to, printers, computers, peripherals
Resolves software conflicts and other related issues
• Maintenance:
Develops maintenance schedule
Manages warrantee service
Sets up and manages databases
• Technical Support:
Conducts in-service training for teachers on LAN usage, maintaining classroom equipment, and software
Schedules and conducts in-services and workshops for teachers in software applications and basic troubleshooting
Trains teachers to be print managers
• Other Duties:
- Maintains supply inventory
- Monitors software and software licenses
- Maintains equipment inventory
- Meets regularly with school technology team
- Orders related supplies
- Stays current with trends in technology
- Chromebook Administration using Google Admin Console
- Provide basic tech support for students: trouble network connectivity, account setup on Chromebooks, and reset account passwords.
- Provide security support for Google Apps and student filtering software.
MINIMUM QUALIFICATIONS:
Training and Experience . Must possess an Associate's degree from an accredited college or university, supplemented by at least one year of experience in network maintenance and administration. Experience in installation of basic computer hardware components is required.
Knowledge, Abilities, and Skill . Skills in providing technical support are highly desirable. Good oral and written communication skills. Evening and weekend work may be required.
Physical Requirements . Medium Work: Exerting twenty (20) to fifty (50) pounds of force occasionally, or ten (10) to fifteen (15) pounds of force frequently, or greater than negligible up to ten (10) pounds of force constantly to move objects.
CHARACTERISTICS OF THE CLASS: Under the supervision of the school principal or his/her designee, coordinates computer technology functions at a local school, including installation, troubleshooting, maintenance, and technical support, and performs related duties as required.
EXAMPLES OF DUTIES: Duties of this position include, but are not limited to:
• Network and LAN Maintenance:
Coordinates integration of the LAN (Local Area Network) with CPS WAN (Wide Area Network)
Manages Proxy, Web, Video, E-mail, etc., servers
Installs and maintains network software
Manages internet filtering
Creates user and assign rights
Establishes and monitors storage management
Implements and manages backup network
Utilizes disaster recovery skills
Develops written documentation of all LAN operations/functions
Implements and manages network security scheme
• Troubleshooting:
Troubleshoots LAN Equipment
Identifies and documents problems and contacts appropriate resources to resolve issues
Troubleshoots Equipment, including, but not limited to, printers, computers, peripherals
Resolves software conflicts and other related issues
• Maintenance:
Develops maintenance schedule
Manages warrantee service
Sets up and manages databases
• Technical Support:
Conducts in-service training for teachers on LAN usage, maintaining classroom equipment, and software
Schedules and conducts in-services and workshops for teachers in software applications and basic troubleshooting
Trains teachers to be print managers
• Other Duties:
- Maintains supply inventory
- Monitors software and software licenses
- Maintains equipment inventory
- Meets regularly with school technology team
- Orders related supplies
- Stays current with trends in technology
- Chromebook Administration using Google Admin Console
- Provide basic tech support for students: trouble network connectivity, account setup on Chromebooks, and reset account passwords.
- Provide security support for Google Apps and student filtering software.
MINIMUM QUALIFICATIONS:
Training and Experience . Must possess an Associate's degree from an accredited college or university, supplemented by at least one year of experience in network maintenance and administration. Experience in installation of basic computer hardware components is required.
Knowledge, Abilities, and Skill . Skills in providing technical support are highly desirable. Good oral and written communication skills. Evening and weekend work may be required.
Physical Requirements . Medium Work: Exerting twenty (20) to fifty (50) pounds of force occasionally, or ten (10) to fifteen (15) pounds of force frequently, or greater than negligible up to ten (10) pounds of force constantly to move objects.