System Engineer

Position Type:
PROFESSIONAL-TECHNOLOGY/SPECIALIST-SYSTEMS ENGINEER

Date Posted:
12/4/2021

Location:
ADMIN BLDG 1 (GMA)

Day per Year: 226
Min: $74,096
Mid: $89,272

JOB TITLE: Systems Engineer

REPORTS TO: Director-Application Support Services

WAGE/HOUR STATUS: Exempt

PAYGRADE: IT 5

PRIMARY PURPOSE:

The Systems Engineer Specialist supports enterprise software applications and supporting platforms. The system engineer specialist assists customers in the assessment, requirements gathering and deployment of applications while maintaining district standards.

All employees of Spring ISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.

QUALIFICATIONS:

Required:

• 60+ hours from an accredited college/university or equivalent job experience
• Three+ successful years of experience supporting a variety of enterprise applications
• 3 yrs. experience with Microsoft MCSE, Microsoft DHCP/DNS Windows Server 2012/2016, Windows 10, Active Directory, MS SQL, SCCM and group policies
• Experience supporting MS SQL a plus
• Experience working with vendors to resolve technical issues
• Experience in planning, deployment and support of complex applications
• Experience in Microsoft Window Server operations and support
• Project initiation, planning, prioritization and resource management
• Demonstrated delivery of quality application development and support
• Successful delivery while working in an environment with changing and competing priorities

Preferred:

• Bachelor's Degree from an accredited college/universityEnterprise level (1000 workstations plus) experience
• Experience with System Center Configuration Manager, AppV, Backup and Recovery solutions

SPECIAL KNOWLEDGE/SKILLS:

• Broad knowledge of current computer hardware and software applications
• Expertise in supporting Microsoft Server operating systems
• Ability to analyze and resolve technical hardware and software issues
• Expertise in developing solutions based upon customer requirements
• Excellent organizational, communication and interpersonal skills
• Ability to work as a team member

MAJOR RESPONSIBILITIES AND DUTIES:

• Plan and implement projects related to district application software and related supporting platforms.
• Work with education-based applications such as Eduphoria, Schoology, DecisionEd, Istation, Destiny, eSped, eFinance Plus and eSchool Plus.
• Good understanding of Active Directory, user account management, Group Policy, permissions, etc.
• Coordinate, recommend, configure, install and maintain software utilized by district staff.
• Work with users to analyze, gather requirements, deploy and support new system applications.
• Ensure that assigned support portfolio conforms to district data security and technology standards.
• Analyze existing computer applications and programs for enhancements and performance improvements.
• Maintain existing applications and computer programs as requirements change, including changing and testing code as well as maintaining documentation.
• Assess future requirements for district data needs in support of long-range planning.
• Provide workstation maintenance and engineering through WDS, group policies and SCCM.
• Planning and assisting with software version upgrades
• Assist in testing, applying and maintaining server configuration and related security patches.
• Expert in supporting end-user device operating systems iOS, Mac, Chrome, Windows, etc.
• Strong knowledge of Print Management and Services.
• Perform other job-related duties as assigned.

WORKING CONDITIONS:

The usual and customary methods of performing the job's functions require the following physical demands: physical mobility, standing, prolonged sitting and use of a computer, some lifting, carrying, pushing, and/or pulling. This position will also require traveling within the district. Mental demands: Ability to solve problems and deal with a variety of situations; Interface with all levels of leadership, dynamic environment with changing priorities and occasional irregular hours. Ability to be effective in both oral and written communication and the ability to maintain emotional control under stress.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.