Application Training Specialist I
- Employer
- Ulster County BOCES
- Location
- New Paltz, NY, US
- Salary
- Competitive
- Posted
- Nov 20, 2021
- Ref
- 2432
Position Type:
Classified - UBUE Personnel/APPLICATION TRAINING SPECIALIST I
Date Posted:
11/19/2021
Location:
Mid-Hudson Regional Information Center
Closing Date:
12/10/2021
The Mid-Hudson Regional Information Center (MHRIC) seeks a customer service oriented and motivated individual to support school districts in the four county region on computer technologies and applications as an Application Training Specialist I. These computer technologies and applications include but are not limited to Gmail, Google applications, Adobe Acrobat, and Microsoft Office suite for our Office Professional Applications Learning (OPAL) Service and other MHRIC supported applications. The work involves end user training for both large groups and one-on-one, technical support, systems administration and troubleshooting. This individual would interface with school district staff, vendors, and MHRIC personnel. Experience in training others and support to user groups is required. This will be a full-time, 12 month position.
All Civil Service laws, rules and regulations apply. Fingerprinting required.
Civil Service Classification: Competitive. Merit and fitness examination applies.
Salary commensurate with experience and training. Salary range: $45,000 to $52,000
GENERAL RESPONSIBILITIES :
This position involves the responsibility of assisting component school district administrators in making informed choices on how computer technologies can best be integrated into their management systems. The work involves the responsibility of providing assistance with the coordination and delivery of application training services in the school districts. Incumbents are responsible for providing support services in the application of information management, office automation, Internet services, and shared administration applications. This position normally resides in the Application Training Department within the Mid-Hudson Regional Information Center (MHRIC). This position differs from the Applications Training Specialist II by virtue of not having the responsibility of project management duties. The work is normally performed under the general supervision of the Applications Training Manger with leeway allowed for exercising independent judgment in carrying out the details of the work. Supervision is not normally a function of this class. Does related work as required.
WORK SCHEDULE :
Full Time, 12 months position
Monday through Friday
SPECIFIC DUTIES : The typical work activities listed below, while providing representative examples of the variety of work assignments in the title, do not describe any individual position. Incumbents in this title may perform some or all of the following, as well as other related activities not described.
MINIMUM QUALIFICATIONS :
Either:
Special Requirement: Possession of a valid New York State driver's license appropriate to the vehicles operated or otherwise demonstrate their ability to meet the transportation needs of the job.
Special Requirement for appointment in School Districts including BOCES: In accordance with the Safe Schools Against Violence in Education (SAVE) legislation and by the Regulations of the Commissioner of Education, candidates for employment in school districts must obtain clearance for appointment from the State Education Department based upon fingerprinting and a criminal history background check.
AGENCY OVERVIEW
Our Mission:
At Ulster BOCES, our mission is to provide high quality shared educational, administrative, and technical services that will enable component school districts to develop the capacity of their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.
The Ulster County Board of Cooperative Education Services is an educational agency serving eight component school districts. They are: Ellenville Central School District • Highland Central School District • Kingston City Schools Consolidated • New Paltz Central School District • Onteora Central School District • Rondout Valley Central School District • Saugerties Central School District • Wallkill Central School District
BENEFITS
Generous health insurance, dental and vision benefits. Paid time off. New York state retirement system membership and 403(b) tax-sheltered annuities plan. Flexible spending plan, disability benefits, employee assistance program and tuition reimbursement.
Equal Opportunity Employer
Ulster County Board of Cooperative Educational Services Non-Discrimination Statement
The Board of Cooperative Educational Services, Sole Supervisory District of Ulster County ("BOCES"), does not discriminate on the basis of an individual's actual or perceived race, color, creed, religion, religious practice, national origin, ethnic group, sex (including sexual harassment and sexual violence), gender identity, sexual orientation ("sexual orientation" means heterosexuality, homosexuality, bisexuality, or asexuality), political affiliation, age, marital status, military status, veteran status, disability, weight, domestic violence victim status, arrest or conviction record, genetic predisposition or carrier status or any other legally protected status in regard to employment opportunities or educational/vocational programs or activities which it operates. All inquiries regarding BOCES Non- Discrimination policies and/or complaints regarding violation(s) of these policies should be directed to the BOCES Compliance Officer, Dr. Jonah Schenker, Deputy Superintendent in one of the following manners:
By E-Mail: complianceofficer@ ulsterboces.org
By Mail: 175 Route North, New Paltz, New York, 12561
By Telephone: (845) 255-1400
Inquiries concerning the application of Title IX and its implementing regulation and/or complaints regarding violation(s) of these provisions can be referred to the Department of Education, Office of Civil Rights, 32 Old Slip, 26th Floor, New York, NY 10005 -2500, Telephone: (646) 428-3900, FAX: (646) 428-3843; TDD: (800) 877-8339; E-Mail: OCR.NewYork@ed.gov
Classified - UBUE Personnel/APPLICATION TRAINING SPECIALIST I
Date Posted:
11/19/2021
Location:
Mid-Hudson Regional Information Center
Closing Date:
12/10/2021
The Mid-Hudson Regional Information Center (MHRIC) seeks a customer service oriented and motivated individual to support school districts in the four county region on computer technologies and applications as an Application Training Specialist I. These computer technologies and applications include but are not limited to Gmail, Google applications, Adobe Acrobat, and Microsoft Office suite for our Office Professional Applications Learning (OPAL) Service and other MHRIC supported applications. The work involves end user training for both large groups and one-on-one, technical support, systems administration and troubleshooting. This individual would interface with school district staff, vendors, and MHRIC personnel. Experience in training others and support to user groups is required. This will be a full-time, 12 month position.
All Civil Service laws, rules and regulations apply. Fingerprinting required.
Civil Service Classification: Competitive. Merit and fitness examination applies.
Salary commensurate with experience and training. Salary range: $45,000 to $52,000
GENERAL RESPONSIBILITIES :
This position involves the responsibility of assisting component school district administrators in making informed choices on how computer technologies can best be integrated into their management systems. The work involves the responsibility of providing assistance with the coordination and delivery of application training services in the school districts. Incumbents are responsible for providing support services in the application of information management, office automation, Internet services, and shared administration applications. This position normally resides in the Application Training Department within the Mid-Hudson Regional Information Center (MHRIC). This position differs from the Applications Training Specialist II by virtue of not having the responsibility of project management duties. The work is normally performed under the general supervision of the Applications Training Manger with leeway allowed for exercising independent judgment in carrying out the details of the work. Supervision is not normally a function of this class. Does related work as required.
WORK SCHEDULE :
Full Time, 12 months position
Monday through Friday
SPECIFIC DUTIES : The typical work activities listed below, while providing representative examples of the variety of work assignments in the title, do not describe any individual position. Incumbents in this title may perform some or all of the following, as well as other related activities not described.
- Provides assistance to the school districts in the selection, configuration and installation of the required hardware and software to make the best use of supported technology services and fully integrate that technology into their administrative processes;Trains school district administrators and support personnel, one-on-one and groups, in the use of technology services and their application in the districts;Provides on-site and/or classroom instruction for applications training in component school districts for information management services, including programs related to operating systems, internet and e-mail, word processing, databases and spreadsheets;Serves as liaison to school districts for application training services by coordinating training and assisting in the set-up, configuration and maintenance of application software;Provides telephone support to school district administrators and support personnel involved with information management services including instruction on various computer software, trouble shooting and diagnosing application problems;Develops training programs by working with the districts in determining their long-term technology objectives and goals and providing support for technology services;Consults with school district personnel on the development, maintenance and effectiveness of applications;Develops and researches custom technology solutions and web-based applications for a school district and provides the training necessary to meet the district's need;Researches and develops new materials needed for training, analyzes class training evaluations and researches new software applications;Trains Regional Information Center personnel on PC and web-based applications relative to supported programs;Coordinates a user group for sharing common problems and solutions;Works with RIC staff and managers to improve current services and recommend system modifications or revisions;Keeps apprised of current regulatory changes and how to incorporate into applications.
MINIMUM QUALIFICATIONS :
Either:
- Graduation from a New York State registered or regionally accredited college or university with a Bachelor's Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Business or closely related field and one (1) year (full-time paid, or its' part-time equivalent) experience in applying technology training and support to user groups; OR
- Graduation from a New York State registered or regionally accredited college or university with an Associate's Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Business or closely related field and three (3) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support to user groups; OR
- Successful completion of fifteen (15) credit hours* in Computer Science, Information Resources Management, Information Technology, Management Information Systems, Business or closely related field offered by a technical training institute, college or a corporate training program and four (4) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support to user groups; OR
- Graduation from high school or possession of a high school equivalency diploma and five (5) years (full-time paid, or its' part-time equivalent) experience in applying technology training and support to user groups: OR
- An equivalent combination of training and experience as indicated above.
Special Requirement: Possession of a valid New York State driver's license appropriate to the vehicles operated or otherwise demonstrate their ability to meet the transportation needs of the job.
Special Requirement for appointment in School Districts including BOCES: In accordance with the Safe Schools Against Violence in Education (SAVE) legislation and by the Regulations of the Commissioner of Education, candidates for employment in school districts must obtain clearance for appointment from the State Education Department based upon fingerprinting and a criminal history background check.
AGENCY OVERVIEW
Our Mission:
At Ulster BOCES, our mission is to provide high quality shared educational, administrative, and technical services that will enable component school districts to develop the capacity of their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.
The Ulster County Board of Cooperative Education Services is an educational agency serving eight component school districts. They are: Ellenville Central School District • Highland Central School District • Kingston City Schools Consolidated • New Paltz Central School District • Onteora Central School District • Rondout Valley Central School District • Saugerties Central School District • Wallkill Central School District
BENEFITS
Generous health insurance, dental and vision benefits. Paid time off. New York state retirement system membership and 403(b) tax-sheltered annuities plan. Flexible spending plan, disability benefits, employee assistance program and tuition reimbursement.
Equal Opportunity Employer
Ulster County Board of Cooperative Educational Services Non-Discrimination Statement
The Board of Cooperative Educational Services, Sole Supervisory District of Ulster County ("BOCES"), does not discriminate on the basis of an individual's actual or perceived race, color, creed, religion, religious practice, national origin, ethnic group, sex (including sexual harassment and sexual violence), gender identity, sexual orientation ("sexual orientation" means heterosexuality, homosexuality, bisexuality, or asexuality), political affiliation, age, marital status, military status, veteran status, disability, weight, domestic violence victim status, arrest or conviction record, genetic predisposition or carrier status or any other legally protected status in regard to employment opportunities or educational/vocational programs or activities which it operates. All inquiries regarding BOCES Non- Discrimination policies and/or complaints regarding violation(s) of these policies should be directed to the BOCES Compliance Officer, Dr. Jonah Schenker, Deputy Superintendent in one of the following manners:
By E-Mail: complianceofficer@ ulsterboces.org
By Mail: 175 Route North, New Paltz, New York, 12561
By Telephone: (845) 255-1400
Inquiries concerning the application of Title IX and its implementing regulation and/or complaints regarding violation(s) of these provisions can be referred to the Department of Education, Office of Civil Rights, 32 Old Slip, 26th Floor, New York, NY 10005 -2500, Telephone: (646) 428-3900, FAX: (646) 428-3843; TDD: (800) 877-8339; E-Mail: OCR.NewYork@ed.gov